Crane operators are subject to life-threatening liability risks and business ending plant machinery losses, and this means that finding suitable insurance is of paramount importance.
At Insuregroup, we have access to over 100 national and international insurance markets – and we combine this with prompt service and expert advice. We understand heavy plant and machinery insurance, including crane insurance and we delivery specialist insurance products and services to match these risks.
Insuregroup crane insurance packages include some of the following features:
Comprehensive crane insurance cover
Comprehensive cover on the crane itself including accidental damage that may be the result of fire, theft, water damage, or on road accident, with additional features to cover other vehicles on the road.
Hook liability insurance
Hook liability insurance to cover items that are attached to the hook, should they detach or be subject to any other such incident.
Our approach to sourcing suitable insurance solutions for crane owners and operators.
At Insuregroup we take an interest in the precise nature of your business; unlike many insurers we demand insurance solutions that are specifically tailored to our customers. To achieve this, we seek to engage with you and discuss your needs so as to ascertain the types of cover your ideal insurance policy is likely to need.
1. Complete our crane operators’ questionnaire
Our crane operators’ questionnaire is a very detailed series of questions that are designed to help our team assess the nature of your business and the insurance needs that are likely to arise throughout your operation. You can fill out this questionnaire through our website and doing so provides our insurance specialists with a clear and detailed point of reference. With this information available, we can begin searching through the hundreds of insurance products that our database has to offer, so as to find the perfect cover for you.
2. Our insurance specialists will formalise quotations for you
Our dedicated team will review the information that you presented to us through the online questionnaire and identify the key features of your business that will require specific attention. We will use this to locate the perfect insurance solution and the quotations for this will then be formalised by our experienced insurance specialists.
3. We will collate the questions
Once all of the quotations for any prospective insurance solutions have been formalised, our team will collate them into an accessible and easily understandable format. We do this because we are of the belief that our advice should be as straightforward and clear as possible; we acknowledge that technical language and jargon can make the insurance process far more difficult than it ought to be and because of this, we maintain an open and honest approach.
4. Our specialists will present you with the quote
The quote that has been collated for you will be processed by our team and sent to you via email, for your convenience. We demand the upmost in punctual service for all of our prospective customers and because of this, our team will work tirelessly to have your quote presented to you in a timely and prompt manner; we understand that you are likely to be busy and the last thing you want is to receive slow or ineffective service.
5. You can consider the terms of the policy and accept via email
Once you have received the email containing the quote, you can review the terms of the policy and if they appeal to you, we encourage you to accept the quote by sending us an emailed response. We understand that a new insurance policy can be quite a significant decision and because of this, we strive to remain accessible to you – our team is on standby and you are welcome to call us with any queries you may have about your quote. We have a wealth of experienced, qualified specialists who are only too happy to address any points of concern or confusion; we believe that you ought to have access to all the information necessary to make an informed decision.
How long does the process take?
We believe in providing our customers with excellent customer service and to guarantee you the most targeted service we strive to respond to your needs with upmost urgency. Our team can generally turn around a quote and bind a policy within 24 hours.
Can you produce certificates of insurance immediately?
Yes, we can provide electronic certificates of insurance for you in a prompt and timely manner. We do require payment prior to issuing the certificates, however.
Does Insuregroup shop around extensively?
Insuregroup has access to over 100 insurance markets available to us both nationally and internationally. We regularly scour the markets on our system to ensure that we are quoting the most cost effective and cover competitive crane insurance that the market has to offer. We understand that your needs are unique and we will deliver an insurance product that is tailored to suit you.
What if I need to know more about insurance covers?
Choosing an insurance policy is a significant investment – it is important that we deal with customers in an open and transparent way. If you feel you would like to learn more, we welcome you to give us a call on 1300 760 552 so our friendly team can answer any queries you may have.