Make a claim

Please fill in the form below and we will lodge your claim

Completing this form online reduces our operating expenses so we can pass these cost savings onto our customers

Please complete the claims form below and our friendly team will be in touch.

In an emergency after hours situation, please sms 0428089171

Helpful tips


  • Take photos
  • Call the fire department, ambulance or police if necessary
  • Take all necessary steps to protect your property and evacuate all people from the situation
  • Remove any undamaged goods and company records from the site, but ONLY if safe to do so
  • Have a security company secure the situation if necessary
  • Never admit liability even if you think you are at fault
  • Report the incident to Insuregroup, as soon as practical, but preferably within 24 hours.